F.A.Q.

ABOUT THE SHOP:
What does "Trinka Trinka" mean?
"Trinka Trinka!" originated from Olivia Lufkin's term to refer to a "giggle trail". This term has been used as her sixth mini-album title and song title.

What is an Inspi' Collection?
Inspi' Collection refers to the Accessory Collection. This Collection changes every month, thus it has many posts. "Inspi'" is a short term for inspired, since this collection follow a particular theme. These items are on-hand, but they can be pre-ordered (if on-hand stocks ran out).

What is an Artsy Collection?
Artsy Collection refers to the Japanese art materials that I am selling. The roster of the items are constant depending on the stock and rarely changes. These items are pre-ordered.

Who owns the shop?
A small girl and artist named Mimi.

Who designed the shop/banners/site?

Who is the artist of the featured artworks on Collection banners?
The artist is Kring, an internationally published artist. She is Mimi's sister.
Visit her blog and gallery.

Is there an Facebook page for this shop?
Yes, we have our page. Please visit and like us on Facebook. :)


ORDERS AND INQUIRIES:
How to order?
Please go to the order section and fill-up and post the form. I will notify you on your order status.

How to contact you for inquiries?
You can try to e-mail me (chronicdoll@gmail.com) or leave a message on the message section and I will get back to you immediately. For faster transactions you can text me at +639063530510.


PAYMENT AND SHIPPING:
Do you ship items?
Yes. Contact me for more info. :)

How about Meet-ups?
Yes, but only in Cagayan de Oro city.

What would be the payment method when I buy stuff from you?
-Pay cash in-hand on meet-ups. Contact me to decide on meet-up date and location.
-Pay through Bank Transfer or LBC Pera Padala. Contact me for details. :)

How much do we pay once we order?
-For meet-ups, once you order, pay 50% of the price as down payment. Pay the other half to claim the item(s).
-For shipping, pay the full price when you order. Contact me for tracking no. or receipt for proof of payment. I will contact you for the shipping details personally.

What carrier do you use for shipping?
-JRS for inland shipping here in Mindanao with minimum shipping fee of 90.00 Php. Shipping fee will be shouldered by the buyer.
-LBC for shipping nationwide with a minimum shipping fee of 200.00 Php. Shipping fee will be shouldered by the buyer. (special cases outside Mindanao)

How long do we receive the items?
Once ordered, expect one to three weeks (especially for shipping) before the item will be given after the down payment or after payment. The items will be ordered directly from suppliers that are from outside Mindanao, thus the span of time before it would be received by the buyer.

*If you have more questions, please leave me a message below or on the message section.

No comments:

Post a Comment